Terms of use
Last updated 4 October 2026. Draft for review by counsel before cash play opens. Items in square brackets are to be completed by the operator.
By creating an account or playing on OGrummy (the "Platform"), operated by [Company legal name], [CIN], [registered address] ("we", "us"), you agree to these terms, the privacy policy, the refund and withdrawal policy, the KYC and AML policy and the responsible play policy, which together form the agreement between us.
1. Who may play
- You must be at least 18 years old and legally able to enter into a contract in India.
- You must be playing from a place where you are permitted to play. You are responsible for knowing the rules that apply to you.
- One account per person. Accounts are personal and may not be sold, shared or transferred.
- Employees of the operator and their immediate family may not play cash tables.
2. The games
13-card Indian Rummy is offered as a game of skill, played against other players. We provide the tables, the shuffle, the rules engine and the wallet; we are not a party to any game.
Practice tables use free chips with no monetary value. Cash tables use money from your wallet. Helper players may be seated at practice tables and are shown as such; they are never seated at cash tables.
3. Your account
- You sign in with a mobile number you control. You are responsible for every action taken through your account and for keeping your device secure.
- You must give accurate details and keep them current, and complete KYC before any withdrawal.
- We may suspend or close an account to investigate suspected breach of these terms, fraud, collusion, use of automation, chip dumping, multiple accounts or any attempt to interfere with the Platform.
4. Money
- Deposits, withdrawals, bonuses, fees and taxes are governed by the refund and withdrawal policy and the terms shown with each offer.
- Your wallet balance is held for you and is not a deposit with a bank; no interest accrues on it.
- Winnings are credited to your wallet. OGrummy applies 0% TDS on withdrawals and 0% GST on deposits.
- We never offer credit, and a balance can never go below zero.
5. Fair play
- Each hand is dealt from a fresh pack shuffled by a cryptographic random number generator. Hand histories are stored and may be reviewed on request.
- Colluding with other players, sharing hand information, using software to play or to read the table, deliberately losing to another account, or exploiting a defect is prohibited and leads to forfeiture of balances derived from it and closure of the account.
- If a technical fault affects a hand, we may void it and return stakes. Our decision, made on the stored hand record, is final.
6. Disconnections and timeouts
If you lose connection, your seat is held for the turn time of that table. A turn not taken within the time is treated under the rules of that game (a drop, a pack or a no-bet). We are not responsible for your network.
7. Responsible play
You can set deposit and loss limits, cool-off periods and self-exclusion at any time from your profile. We may also apply limits or pause an account where we see signs of harm. See the responsible play policy.
8. Intellectual property
The Platform, its games, artwork, names and software belong to the operator or its licensors. You get a personal, revocable licence to use them to play. You may not copy, modify, scrape or reverse engineer any part of it.
9. Liability
The Platform is provided as is. To the extent permitted by law, we are not liable for indirect or consequential loss, for loss caused by your device or network, or for events beyond our control. Our total liability to you is limited to the balance in your wallet at the time of the claim.
10. Changes and termination
We may update these terms; the date at the top changes and material changes are notified in the game. Continuing to play after a change means you accept it. You can close your account at any time; any withdrawable balance is paid out after KYC and tax.
11. Disputes and grievances
Write to support first. Complaints not resolved within 7 days may be escalated to our Grievance Officer, [name], at support@ogrummy.in, who acknowledges within 48 hours and resolves within 30 days. Governing law and jurisdiction: [to be completed].